Roll996 Terms & Conditions – Complete Guide to Using Malaysia's Online Casino Platform

In these Terms & Conditions, the following words and expressions have the meanings stated unless the context requires otherwise:

• "roll996" / "Platform" / "We" – refers to the roll996.best website, along with all related services, mobile applications, and systems operated under the roll996 brand.
• "Player" / "Member" / "You" – refers to any individual who has registered a valid account at roll996 and is using any part of the platform.
• "Account" – refers to the personal account registered by a player at roll996 to access all available services.
• "Funds" — refers to all deposits, bonuses, and winnings held in a player's account at any given time, denominated in Malaysian Ringgit (MYR).
• "Bonus" – refers to any free credits, deposit matches, cashback, or other incentives offered by roll996 to players through its promotional programmes.
• "Rollover" / "Wagering Requirement" – refers to the minimum amount that must be wagered before a bonus or any winnings derived from it can be withdrawn.
• "RNG" – Random Number Generator, used to ensure true fairness and randomness across all slots, table games, and lottery games at roll996.
• "KYC" – Know Your Customer, the identity verification process required by roll996 before large withdrawals are processed.

Roll996 is an online entertainment platform open only to individuals who meet all of the following eligibility criteria. It is the player's sole responsibility to ensure they qualify before registering or using this platform.

Age Requirement: You must be at least 21 years of age to register and use roll996. Registration by individuals under the age of 21 is strictly prohibited, and any such account will be terminated immediately upon detection, with all funds forfeited.

One Account Per Individual: Each individual is permitted to hold only one active account at roll996 at any given time. Creating multiple accounts is a serious breach of these terms. If multiple accounts linked to the same individual are detected, roll996 reserves the right to close all such accounts and forfeit all funds and bonuses held within them, without prior notice.

Accurate Information: You are required to provide accurate, truthful, and current information during registration, including your full name, an active Malaysian phone number, and any other details requested. Providing false or misleading information is grounds for immediate account closure.

• Registration is free with no fees charged.
• A valid Malaysian phone number is required for account verification.
• Passwords must be at least 8 characters long and must not be shared with anyone.
• Roll996 reserves the right to request identity verification documents (KYC) at any time.
• Accounts inactive for 12 months may be closed after notice is given.

You are fully responsible for all activity that takes place on your roll996 account, including all bets, deposits, withdrawals, and settings changes made using your login credentials. roll996 is not liable for any losses arising from unauthorised use of your account as a result of your failure to keep your password secure.

To keep your account secure, roll996 recommends that you:

• Use a strong, unique password that is not used on any other platform.
• Do not share your login credentials with anyone, including family members.
• Log out of your account when you are done using a shared device.
• Notify roll996 immediately if you suspect your account has been accessed without your authorisation.
• Always keep an active phone number on file for two-factor authentication purposes.

Roll996 reserves the right to temporarily restrict access or freeze an account if suspicious activity is detected, pending investigation. In such cases, our security team will reach out via your registered phone number or email to verify your identity before access is restored.

Roll996 accepts deposits via a range of popular and trusted payment methods in Malaysia. All deposits are processed in Malaysian Ringgit (RM) and are typically credited to your account within minutes once payment is confirmed by the payment service provider.

Accepted Deposit Methods:

• Touch 'n Go eWallet – instant deposit, minimum RM20.
• GrabPay – instant deposit, minimum RM20.
• DuitNow – direct QR transfer, minimum RM20.
• FPX Maybank2u – internet banking, minimum RM20.
• FPX CIMB Clicks – internet banking, minimum RM20.
• ShopeePay – e-wallet, minimum RM20.
• Boost – e-wallet, minimum RM20.

All deposits are subject to anti-money laundering (AML) screening. roll996 reserves the right to request proof of source of funds for deposits exceeding certain thresholds. This is a standard safeguard designed to protect both players and the platform from illicit financial activity.

Roll996 does not accept deposits from credit cards, loans, or any funding source that is not personally owned by the registered player. Using a payment method belonging to another person is a violation of these terms and may result in account closure.

Winnings can be withdrawn from roll996 at any time, provided the following conditions are met. roll996 is committed to processing all valid withdrawal requests promptly and accurately.

Withdrawal Requirements:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals may only be made to the same payment method used for the deposit (unless otherwise agreed through the KYC process).
• Identity verification (KYC) is required for withdrawals exceeding RM5,000.
• Any bonus that has not yet met its rollover requirement cannot be withdrawn — only original deposit funds and winnings from real-money wagers are eligible for withdrawal without a rollover.
• Players must have made at least one deposit before their first withdrawal can be processed.

Processing Time:

• Touch 'n Go eWallet, GrabPay, DuitNow, ShopeePay, Boost: 5–30 minutes (usually instant).
• FPX / Bank Transfer (Maybank2u, CIMB Clicks): 30 minutes to 2 hours on business days.
• Withdrawals requiring KYC review may take 1–3 business days.

Roll996 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements and the specific terms stated in each promotion. Players are strongly advised to read the terms of each promotion carefully before claiming.

General Bonus Principles:

• Bonuses may only be claimed once per player, per household, or per phone number unless otherwise stated.
• The standard rollover requirement is 10x — meaning if you receive a RM100 bonus, you must wager RM1,000 before any winnings from that bonus can be withdrawn.
• Rollovers must be completed within the timeframe specified in the promotion terms — typically 7 to 30 days depending on the bonus type.
• Bets placed using real money (not bonus funds) are excluded from bonus rollover calculations.
• Certain games, such as Sports Betting with low odds (below 1.50), may not count — or may only count partially — toward the rollover. Please check the specific promotion terms.

Roll996 reserves the right to modify, suspend, or terminate any bonus or promotional programme at any time with reasonable notice. Players who are in the process of fulfilling rollover requirements for a specific bonus will not be affected if that promotion is ended after they have claimed it – any rollover requirements already in progress will continue to be honoured.

Any attempt to abuse bonuses — including creating multiple accounts to claim new bonuses, colluding with other players to manipulate outcomes, or using automated software — will result in immediate account closure and forfeiture of all funds.

All games offered at roll996 — including slots, Live Casino, poker, table games, and lottery — operate on systems designed to ensure complete fairness. Every game outcome is random and cannot be manipulated by any party.

Game Fairness:

• All slots and table games use independently audited RNG to ensure genuine randomness.
• Live Casino features real human dealers operating from professionally managed, closely monitored studios.
• The return-to-player (RTP) percentage for each game is available for members to review via the game information panel.
• Bugs or technical failures that affect game outcomes will be investigated — roll996 reserves the right to void the affected rounds/bets and return the original stake to the player.

The use of bots, automation software, artificial intelligence tools, or any unauthorised method to gain an unfair advantage in any game is strictly prohibited and will result in immediate account closure and forfeiture of all funds and winnings.

The sports betting section at roll996 covers the Malaysia Super League, EPL, La Liga, Bundesliga, Champions League, and over 500 international leagues. All sports bets are subject to the additional conditions stated below, in addition to the platform's general terms.

Sports Betting Policy:

• Bets placed after a match has started (live betting) are based on the odds at the time the bet is placed and cannot be cancelled once confirmed.
• In the event of a technical disruption that prevents a live bet from being placed or confirmed, any bet not validated by the system prior to the disruption will not be counted.
• Matches that are postponed or cancelled after kick-off will be handled in accordance with standard rules — bets will generally be voided or settled based on the half-time result where applicable.
• The Cash Out feature is available for most matches and Accumulators — the cash out value is based on current conditions, and roll996's final decision is conclusive.
• Accumulator bets containing postponed or cancelled matches will be settled by removing those matches from the Accumulator at odds of 1.00.

Roll996 takes responsible gaming seriously and provides a range of tools and resources to help players stay in control. Playing should remain a form of entertainment – not a source of stress or financial hardship.

Self-exclusion tools available to all roll996 members:

• Deposit Limit – Set a daily, weekly, or monthly deposit limit. Limits take effect immediately and can only be changed through a 24-hour review process.
• Session Time Limit – Limit the amount of time you spend playing in a single session. A notification will be sent when you are approaching your limit.
• Temporary "Break" – Voluntarily lock access to your account for 24 hours, 7 days, or 30 days. Takes effect immediately.
• Self-Exclusion – The option to permanently close your account. Players who choose this option cannot re-register using the same details.

For more information on responsible gaming and available support resources, please visit the Responsible Gaming ours. If you or someone you know needs support, reach out to our team at support@roll996.best — we will respond with care and without judgement.

Roll996 is committed to protecting the privacy of all members. Information collected during registration and platform use is used solely for account management, payment processing, identity verification, and service improvement.

Data Usage:

• Personal information is never sold, rented, or shared with third parties for marketing purposes.
• Data may be shared with payment service providers (Touch 'n Go, GrabPay, DuitNow, Malaysian banks) solely for the purpose of processing your transactions.
• Roll996 may use aggregated, anonymised data for internal analytics and platform improvement purposes.
• Marketing communications such as promotional emails and SMS notifications will only be sent with your consent and can be unsubscribed from at any time.

For full details on how roll996 handles your personal data, please read Privacy Policy which is a separate document that complements these Terms & Conditions.

Roll996 reserves the right to suspend or close any account at any time if there is a breach of these terms, or if account activity is found to be suspicious, fraudulent, or harmful to the platform or other players.

Reasons That May Result in Account Suspension or Closure:

• Registering with false information or using another person's identity.
• Holding multiple accounts or colluding with other players to abuse the system.
• Attempting to exploit software bugs or system vulnerabilities.
• Attempted money laundering or suspicious financial transactions.
• Use of bots, automation software, or any unauthorised tools.
• Abusive, threatening, or disrespectful behaviour towards support staff.
• Violation of any part of these Terms & Conditions.

Players may also close their own account at any time by contacting the support team. Any valid remaining balance in an account closed at the player's request will be returned via the last payment method used within 5 business days of the request being confirmed.

Liability Limit: roll996 provides the platform on an "as-is" basis and makes no guarantee that it will always be free from technical disruptions, errors, or downtime. roll996 is not liable for any indirect losses, unrealised profits, or service interruptions caused by factors beyond our control, including internet outages, third-party server failures, or natural disasters.

Changes to Terms & Conditions: roll996 reserves the right to amend, update, or add to any part of these Terms & Conditions at any time. Players will be notified of material changes via in-platform notifications or email to their registered address. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.

Language and Interpretation: The Bahasa Malaysia version of these Terms & Conditions is the official version for Malaysian players. In the event of any ambiguity in interpretation, the Bahasa Malaysia document shall serve as the definitive reference.

These Terms & Conditions were last updated on January 2026. Players are advised to check this page periodically to ensure they remain compliant with the latest version.